Introduction

At ‘de werkwinkel +meer’ we value your privacy and we would like to assure you that your information is handled with care. This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from our website.

 

Data

When you apply for any of our services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you, and information about how you interact with us.
The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from external sources such as credit information and address updates.

 

Cookies

We might use cookies for the following reasons:
– To identify you as you navigate around our site and to monitor your journey and record sales. This enables us to identify issues and improve our customer journey.
– To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.
– To ensure that items are placed into your shopping cart and your order is processed correctly.
– For marketing purposes (e.g.: to display personalised banners)
– Most browser’s standard settings allow cookies. You may change your website browser settings to reject cookies. Please note, however, that some cookies are essential in order to shop on dewerk-winkel.nl and in the event you do reject cookies this may impair the functionality of dewerk-winkel.nl and may mean that you are unable to shop on dewerk-winkel.nl

At no point do our cookies or those of our third parties store your personal payment information.

 

Analytics

We use Google Analytics on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of Google Analytics here.

 

Sharing

We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under our control, except that we sometimes use others to perform specific functions on our behalf. We share your Personal Information with third parties to help us use your Personal Information, as described above; e.g. we use Woocommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here.

 

How long we retain your data

When you place an order through the site as a guest user, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

 

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

How we protect your data

We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.

 

Third Parties

The collected personal details and other information will not be shared with third parties, aside from applications we use to operate this e-commerce store, like payment and transport providers. The information will only be used to to facilitate said applications. Our employees are obliged to respect the confidentiality of your information.

 

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With each newsletter there is the possibility to change your preference or unsubscribe via a link in the footer.

 

Questions & Feedback

We regularly check if this privacy statement still complies. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

de werkwinkel +meer
Czaar Peterstraat 104
1018 PS Amsterdam
+31 (0)20 3636 972
hallo@dewerk-winkel.nl